01
Client Profile & Background
A large manufacturing campus in Bekasi, Indonesia, with over 5,000 employees across 10 buildings, including production facilities, warehouses, and administrative offices. The campus spans 50 hectares and requires 24/7 monitoring for safety, asset protection, and operational efficiency. The existing analog CCTV system was outdated, with limited storage capacity and no remote access capabilities. The company had previously invested in server and storage solutions from Dell and HP, but these were not optimized for video surveillance workloads. The IT team managed multiple disparate systems, leading to high maintenance costs and inconsistent security coverage.
02
Technical Challenge
The primary challenge was the inability to scale storage for 500+ cameras recording at 4K resolution. The legacy DVRs had a maximum retention of only 7 days, and backup failures occurred every 12 hours due to insufficient bandwidth and outdated firmware. This resulted in critical gaps in footage during incidents.
Additionally, the system lacked intelligent analytics, requiring 10 security guards to manually monitor feeds 24/7, leading to human error and fatigue. False alarms from motion detection were over 80%, wasting resources. The network infrastructure, based on old switches, could not handle the high bandwidth of IP cameras, causing latency and packet loss.
03
Implemented Solution
Intilogy deployed a comprehensive VMS intelligent surveillance solution using Synology NVRs with 240TB raw storage, configured in RAID 6 for redundancy, providing 60-day retention at 4K resolution. We integrated Lenovo ThinkEdge SE450 edge AI servers to run real-time analytics, including facial recognition and object detection, reducing false alarms by 90%. The network was upgraded with Fortinet FortiGate 600F firewalls and Cisco Catalyst 9300 switches, segmenting video traffic and ensuring QoS. For failover, we implemented a secondary Synology NVR at a remote site with Veeam backup for disaster recovery. The entire system was integrated with the existing hyperconverged infrastructure from VMware for centralized management.
04
Results & ROI
Post-implementation, the campus achieved 99.9% uptime on the VMS, with RPO reduced from 24 hours to 1 hour using Veeam replication. Storage retention increased from 7 to 60 days, and bandwidth utilization dropped by 40% due to intelligent encoding. The security team was reduced from 10 to 3 operators, saving $200,000 annually in labor costs.
Incident response time improved from 15 minutes to under 2 minutes, and the system provided actionable analytics for facility management, such as occupancy heatmaps and crowd flow, leading to a 15% increase in operational efficiency. The total ROI was achieved in 18 months, with a 3-year TCO reduction of 35% compared to the previous system.