01
Client Profile & Background
A leading manufacturing company in Bekasi, Indonesia, specializing in automotive components. The company operates a 24/7 production facility with over 500 employees and relies heavily on real-time data from IoT sensors, automated machinery, and ERP systems. Their existing network infrastructure, based on aerial fiber optic cables, was prone to frequent outages due to weather conditions and accidental damage from nearby construction activities. This caused significant production delays and data synchronization issues between their on-premise servers and disaster recovery site.
The company's IT team managed a mix of legacy and modern equipment, including servers from HP and Dell, and a storage area network (SAN) from Synology. They were looking for a more robust connectivity solution to support their expansion plans and ensure high availability for critical applications.
02
Technical Challenge
The primary challenge was the unreliable aerial fiber optic network. Over the past year, the company experienced an average of 12 unplanned outages, each lasting 4-6 hours, resulting in over 60 hours of downtime annually. This directly impacted production output, causing losses estimated at IDR 500 million per outage. Additionally, the network bandwidth of 1 Gbps was insufficient for their growing data needs, particularly for transferring large CAD files and video surveillance feeds from 50 IP cameras.
Another critical issue was the lack of redundancy. The single aerial path meant that any cut or damage would bring down the entire network. The company's IT infrastructure team needed a solution that could provide at least 99.99% uptime and support future bandwidth requirements of up to 10 Gbps.
03
Implemented Solution
Intilogy designed and deployed a buried fiber optic pipeline solution using a 24-strand single-mode fiber cable (OS2) with a 50mm HDPE duct for mechanical protection. The route covered 3.5 km from the main office to the production hall, with two additional redundant paths to critical equipment. The trenching depth was 1.2 meters, with sand bedding and warning tape to prevent future excavation damage. Splicing was performed using fusion splicers, and all connections were tested with OTDR to ensure insertion loss below 0.3 dB.
The network backbone was upgraded with Cisco Catalyst 9300 switches at the core and Ruijie RG-S2928G-E switches at the access layer, supporting 10 Gbps uplinks. The solution also included a network management system for real-time monitoring and alerting. To ensure business continuity, we integrated the new fiber pipeline with their existing backup and disaster recovery solution, leveraging Veeam for replication to a secondary site.
04
Results & ROI
Post-implementation, the company achieved 99.995% network uptime over six months, with zero unplanned outages. The bandwidth capacity increased to 10 Gbps, enabling faster data transfers and supporting additional IoT devices. The RPO (Recovery Point Objective) for critical systems improved from 24 hours to 1 hour, and RTO (Recovery Time Objective) reduced from 6 hours to 30 minutes.
The total investment was recouped within 18 months through reduced downtime losses and increased production efficiency. The company also reported a 20% improvement in employee productivity due to faster access to centralized applications and cloud services. The buried fiber optic pipeline has become a strategic asset, supporting their digital transformation roadmap and enabling future technologies like AI-driven predictive maintenance.
