01
Client Profile & Background
A leading private university in Jakarta with over 20,000 students across multiple campuses. The institution offers online and hybrid programs in engineering, business, and health sciences. It is accredited by BAN-PT and seeks to expand its digital learning offerings while maintaining rigorous academic standards.
The university's IT department manages a mixed environment of on-premises servers and cloud services. They previously used a basic online proctoring tool that lacked advanced anti-cheating features. With the shift to permanent hybrid learning, they needed a robust solution to ensure exam integrity for high-stakes assessments.
02
Technical Challenge
The existing exam system experienced a 15% cheating incident rate per semester, leading to academic integrity concerns. Manual proctoring was unsustainable for 5,000+ online exams monthly. The university needed to reduce cheating to below 2% while scaling to support 10,000 concurrent exam takers.
Network latency during peak exam hours caused a 3-second delay in video feeds, making real-time proctoring ineffective. Additionally, 20% of students used VPNs or virtual machines to bypass lockdown browsers. The IT team required a solution that could enforce exam rules at the kernel level and detect sophisticated cheating methods.
03
Implemented Solution
Intilogy deployed PUIP with Lenovo ThinkSystem servers for on-premises processing and hybrid cloud integration via Microsoft Azure. The solution includes AI proctoring from ProctorU, biometric face matching, and a kernel-level lockdown browser. Fortinet FortiGate firewalls were implemented to block unauthorized access and VPN usage.
For storage and backup, Synology NAS devices were configured to retain exam recordings for 3 years, with Veeam Backup & Replication ensuring data recoverability. The system integrates with the university's existing Moodle LMS via LTI 1.3 standards. A dedicated 10 Gbps network from Cisco switches reduced latency to under 100ms.
04
Results & ROI
Cheating incidents dropped from 15% to 0.8% within the first semester. The university now conducts 10,000 concurrent exams with zero latency issues. Administrative time for exam monitoring decreased by 60%, saving 120 man-hours per week. The solution paid for itself within 9 months through reduced invigilation costs and improved accreditation scores.
RPO improved from 24 hours to 15 minutes with continuous backup, and RTO reduced to 2 hours. The university achieved a 99.99% uptime during exam periods. Student satisfaction scores increased by 30% due to the fair and secure exam environment. The solution is now being adopted by two other universities in the region.
