01
Client Profile & Background
A multinational manufacturing company operating in Bekasi, Indonesia, with over 5,000 employees and three production facilities. The company relies on a centralized ERP system (SAP) and multiple IoT sensors for real-time production monitoring. Their IT environment includes on-premises servers running VMware vSphere, a mix of legacy and modern applications, and a growing need to leverage cloud analytics for predictive maintenance.
The company had already migrated some non-critical workloads to AWS but faced challenges in connecting their on-premises data center to the cloud reliably. They required a hybrid cloud connectivity solution that could support low-latency data replication, secure access for remote workers, and compliance with Indonesia's data residency laws. Their existing MPLS network was costly and inflexible, leading them to explore SD-WAN and direct cloud interconnect options.
02
Technical Challenge
The primary technical challenge was achieving sub-10ms latency between on-premises and cloud resources for real-time IoT data processing. The existing MPLS links had 25ms latency and frequent packet loss during peak hours, causing delays in production dashboards. Additionally, backup replication to AWS using Veeam failed 12% of the time due to network instability, resulting in an RPO of over 4 hours.
Security was another concern: the company needed to enforce consistent firewall policies across on-premises and cloud environments, but their legacy firewall could not scale. They also faced bandwidth bottlenecks during monthly SAP data synchronization, which took 8 hours and impacted production. The IT team required a solution that could dynamically route traffic based on application priority and provide failover in under 30 seconds.
03
Implemented Solution
Intilogy designed a hybrid cloud connectivity architecture using Cisco SD-WAN with vManage for centralized orchestration, paired with Fortinet Secure SD-WAN for advanced threat protection. The solution included direct AWS Direct Connect and Azure ExpressRoute links to ensure low-latency paths. On-premises, we deployed VMware NSX for micro-segmentation and network automation.
For backup optimization, we implemented Veeam Backup & Replication with WAN acceleration, reducing replication time by 70%. Local storage at each facility used Synology NAS for caching and quick restores. The network was configured with dynamic path selection, prioritizing SAP traffic over MPLS and IoT data over SD-WAN. A hybrid cloud management platform provided unified visibility.
04
Results & ROI
Post-implementation, the company achieved sub-5ms latency between on-premises and cloud, with 99.99% uptime over 6 months. Backup RPO was reduced from 4 hours to 15 minutes, and RTO decreased to under 1 hour. The 12% backup failure rate dropped to zero. SAP data synchronization time fell from 8 hours to 2 hours, enabling faster month-end closing.
Bandwidth costs were reduced by 40% by replacing expensive MPLS with SD-WAN for non-critical traffic. The IT team reported a 60% reduction in network troubleshooting time thanks to centralized management. Overall, the hybrid cloud connectivity solution delivered a 300% ROI within 18 months, with improved production efficiency and compliance with Indonesia's data regulations. For more details, explore our networking solutions and backup & disaster recovery services.
